Testimonials

We are proud of our customer service and you can read the comments of some of customers below. If you have any feedback on our service or would like to see the original reviews please click here.

“Many thanks for progressing the letting of my maisonette. I have valued your advice throughout the process and to have a tenant move in 3 weeks after advertising the property has to be a good result.”
Martin Paintin

“I have been with Martyn Russell’s for 12 years from purchasing my property until its sale this month and have been more than satisfied with their services provided. Martyn himself is a true professional and gentleman and has been a pleasure to deal with. Everything was dealt with promptly and with excellent communication. I would certainly recommend them to anyone looking to rent or buy.” 5 out of 5
Karen Miles

“I have used Martyn Russell's services for over 10 years and am very satisfied. Martyn is professional and knowledgeable and his staff are courteous and helpful. Where there has been a problem or a concern Martyn has responded quickly and resolved it. I am happy to recommend them.” 5 out of 5
Mark Bridgland

“Martyn Russell Property Services have been looking after the introduction of tenants for a number of my flats, at the time of writing (2014) for the past 14 years. It has been an utterly simple and problem free experience for every one of those years; Martyn and his staff cutting through the process of incoming and outgoing tenants with alacrity and relaxed smiles. There are none of the ‘big sell’ techniques that are favoured in other high street agencies and so hence, no pressure enforced upon their clients. As I such I have, over the years, recommended his service to other landlords and their experience has been one of the same. I can foresee myself staying with this agency for another 14 years.”
Simon Firth

“We have had only good experiences with Martyn Russell. They have managed the letting of our flat in Reading to our satisfaction since 2005. It is important to us that we have been able to rely on their services as, for the majority of the time since then, we have been located abroad. Any problems experienced have been handled in a friendly, efficient and prompt manner. As a consequence, we have no hesitation in recommending them.” 5 out of 5
Peter Burton

“I have used Martyn Russell and his team to let my property in East Reading for 4 years now, and each year they have provided an excellent service - letting the property with minimal fuss and maximum effort in as little time as possible. They are quite happy to advise, but will let you do things your own way if you wish. They are excellent at keeping you in the loop in terms of finding a new tenant, and listening to your requirements carefully. A fantastic service from a great team - I would not hesitate to recommend them!” 5 out of 5
Charlotte Heneghan

“Dear Martyn, thank you for the professional service I received through your agency. Your staff have been most helpful in assisting me find the right property for my family. I highly recommend you and your business, to my friends, business associates and family members too. Keep up the great service! Natalie” 5 out of 5
Natalie Cutmore

“I've been renting for a few years now and have recently moved into the area, then found a property I really liked the look of on Martyn Russell Letting Agency website. The whole process has run so smoothly, from viewing, through the referencing process to my collection of the keys and moving in last month. I personally would be very happy to recommend them - my main priority had been to move in to a new home before Christmas and they did everything to make that happen. Thank you to the staff at Martyn Russell's” 5 out of 5
Sam Cooke

“Dear Martyn Russell Property Services, Just a quick note to say thanks for the extra mile you took in finding me my new home; arranging everything from my preference of dates, the extra furniture I required and negotiating with the Landlord on the garage. Each time I called your friendly staff, they were very accommodating. Have a great weekend!” 5 out of 5
Vicky Wilson

“Great letting agent, would highly recommend these guys for property rental in and around Berks” 5 out of 5
Danny Baker

“Our experience was very positive, they were helpful and pleasant to work with and I have no problem recommending them to anyone else.” 5 out of 5
Jarrad Mordue

“I have let through many agents in the last ten years and some have been good and some bad but I was really impressed with Martyn Russell’s. They are a family run business and they treated me as if I was part of their family.” 4 out of 5
‘A Google user’